Privacy Policy

1. Who We Are

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Business Name: Farland Experiences
Registered Address: 6 allée du Verger, CHAVAGNE, 35310 France
Email: hello@farlandexperiences.com
Website: www.farlandexperiences.com
Data Controller: Sneha Paul & Alexis Dupont

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2. Information We Collect

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We may collect the following types of information:

 

a. Personal Information

• Full name

• Email address

• Phone number

• Address (for billing or pick-up purposes)

• Nationality and travel preferences

• Payment details (handled securely via third-party processor)

 

b. Booking Details

• Dates of travel

• Number of guests

• Tour/package selected

• Dietary or mobility preferences (if shared)

 

c. Website Usage Information

• IP address

• Browser type

• Device type

• Pages visited and time spent

• Cookies and tracking technologies (see below)

 

3. How We Use Your Information

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We use your personal information to:

• Process and confirm bookings

• Communicate with you about your trip

• Personalize your travel experience

• Send important updates, confirmations, or reminders

• Improve our website and services

• Comply with legal and tax obligations

 

We will never sell, rent, or share your personal data with third parties for marketing purposes.

 

4. Legal Basis for Processing (Under GDPR)

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We process your data under the following legal bases:

• Contractual necessity (to fulfill a booking)

• Consent (for email marketing or newsletter, if opted in)

• Legal obligation (e.g., tax record keeping)

• Legitimate interests (e.g., business operations and service improvement)

 

5. Who We Share Your Data With

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We only share your data with:

• Payment processors (e.g., [Insert name of payment provider])

• Booking or accommodation partners (as needed for your stay)

• Service providers (e.g., guides, restaurants if dietary info is relevant)

• Legal authorities, if required by law

 

All third-party services are GDPR-compliant and only access your data when strictly necessary.

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6. Data Retention

 

We keep your personal information only as long as needed for:

• Booking and service delivery

• Legal and tax purposes

• Customer support or follow-up

 

You can request deletion of your data anytime unless legally required to retain it.

 

7. Cookies & Tracking

 

Our website may use cookies to enhance your browsing experience. These include:

• Functional cookies (site performance)

• Analytics cookies (Google Analytics, etc.)

• Marketing cookies (if used for retargeting or social media ads)

 

You can control cookie preferences via your browser settings.

 

8. Your Rights (Under GDPR)

 

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Restrict or object to processing

• File a complaint with your local data protection authority

 

To exercise your rights, email us at: [Insert Contact Email]

 

9. Data Security

 

We take appropriate technical and organizational measures to protect your data:

• Secure servers and encrypted storage

• Access restricted to authorized personnel only

• Regular data backups and updates

 

10. International Data Transfers

Your data is stored and processed in [France/EU]. If any data is transferred outside the EU, we ensure appropriate safeguards are in place under GDPR rules.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “last updated” date.

 

12. Contact Us

If you have any questions or concerns about this policy or how we handle your data, please contact:

Farland Experiences
Email: hello@farlandexperiences.com